faq

May 22, 2022 2022-05-22 17:07

Frequently asked questions

Can I import my list?

Yes of course. We offer a variety of migration services to help you import your existing contacts. This includes a simple import feature to help you quickly and efficiently upload your entire list and start sending your campaigns.

Can I upgrade or downgrade my plan?

Yes of course. You can easily with one click upgrade or downgrade your plan anytime you want.

What if I need technical support?

Our team is here in your service 24/7. Just contact us by mail or chat and we will help you.

How long takes to migrate my data to my Zagomail account

Depending on your data but basically our team migrates lists in less than 24 hours and up to 3 business days if you have multiple data like: automations, forms,..etc.

Can I use my Zagomail account while your team is migrating my data?

Of course, you can use it. You can start learning more about our powerful features. We have designed an easy to use platform.

What makes Zagomail better than your competitors?

We have the best deliverability that allow high inbox rate to all of our customers. in addition we designed the most user-friendly software for non-technical users and our support level is unparalleled, we don’t open tickets, and we talk live.

What payment types do you accept?

We accept all major credit and debit cards: Visa, Mastercard, American Express, & Discover.

Are there any contracts?

There are no contracts or hidden fees with Zagomail. You may change plans or cancel at any time. Sign up for a plan or purchase credits as you need them, there are no additional charges.

How much does migration to Zagomail cost?

While many email marketing services charge for migration, Zagomail offers a 100% FREE migration.

What kind of data will you migrate from my current provider?

Our team will get in touch with you and asks you about the data you want to migrate from your current provider to Zagomail. Basically our team will migrate lists, subscribers, forms, automations, segments, …etc.

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